Privacy Policy

Privacy Policy

Our Privacy Policy was last updated on 11/3/25.

This Privacy Policy describes Our policies and procedures regarding the collection, use and disclosure of Your information when You use our Service. It also tells You about Your privacy rights and how the law protects You.

We use Your data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

● "Account" means a unique account created for You to access our Service or parts of our Service.

● "Application" means the software program provided by Us and downloaded by You on any electronic device, named Order Monitor.

● "We" (referred to as either "the Company", "We", "Us" or "Our" in this policy) refer to Order Monitor.

● "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device, to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to limit what cookies are being used. However, if you do not accept all cookies, some portions of our Service may not work properly.

● "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.

● "Personal Data" is any information that relates to an identified or identifiable individual.

● "Service" refers to service provided by Our Application or App.

● "Service Provider" refers to third-party companies or individuals employed by Us to facilitate the Service, to provide the Service on behalf of Us, to perform services related to the Service or to assist Us in analyzing how the Service is used.

● "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

● "You" means the individual accessing or using the Service, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

● Email address

● Phone number

● Location information, such as Country, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

● Information regarding your location

We use this information to provide features of Our Service, to improve and customize Our Service.

The information may be uploaded to Our servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings. However, if you disable all access, some portions of our Service may not work properly.

Use of Your Personal Data

We may use Personal Data for the following purposes:

● To provide and maintain our Service, including monitoring the usage of our Service.

● To provide customer support, to detect, prevent and address technical issues.

● To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

● For the performance of a contract: the deployment, compliance, usage, and undertaking of the products, items, subscriptions, or services You have purchased with Us.

● To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

● To manage Your requests: To attend and manage Your requests to Us.

● For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, and improving our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

● With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.

● With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at Our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Legal Requirements

We may disclose Your Personal Data in the good faith belief that such action is necessary to:

● Comply with a legal obligation

● Protect and defend the rights or property of Ours

● Prevent or investigate possible wrongdoing in connection with the Service

● Protect the personal safety of Users of the Service or the public

● Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. We will take every precaution possible to safeguard Your personal data, including but not limited to using state-of-the-art encryption technology to protect Your data. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers (for example: credit card processing company) We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Sentry – https://sentry.io

Firebase - https://firebase.google.com/docs/analytics

Vercel - https://vercel.com/docs/analytics

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.